Shipping policy
Shipping Policy
Processing Time
Orders of in-stock items typically ship within 1–3 business days of receipt. Special orders, on-demand dyed items, and third-party drop-shipped items (such as Printful products) may have different turnaround times. Custom orders may take up to 8 weeks to fulfill.
Domestic Shipping (United States)
We offer several domestic shipping options through USPS and UPS. Orders over $200 qualify for free shipping. We ship from our studio in Northern Virginia.
A note on First Class mail: We do not insure packages sent via First Class (domestic or international). This option is provided as a budget shipping option for our customers, but it is at their risk. We will not refund or replace items shipped via First Class that are lost in transit. If you are concerned about your item reaching you, we suggest choosing another shipping option.
International Shipping
We ship internationally via USPS, UPS, and DHL.
- United Kingdom: As of December 5, 2024, we have resumed shipments to the UK. We have found a third-party service that will manage the requirements that used to be significantly onerous for a small US-based business like us.
- EU & EEA: As of December 5, 2024, we are suspending shipments to the EU and the EEA in advance of the upcoming implementation of the new GPSR regulations and its related changes to legal representation, product documentation, labelling, and other requirements. We apologize for this inconvenience. We may resume shipments to the EU and EEA in the future, but this will require the rules and requirements for small non-EU based businesses to be better clarified and less burdensome, or a third-party solution to become available.
Questions?
Contact us through our contact page.
